Terms and Conditions
These Terms govern the digital marketing and related services provided by GrowthPixel Private Limited.
Effective Date: 29 June 2026 | Last Updated: 29 June 2026 | CIN: U73100PN2023PTC219709
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These Terms & Conditions (“Terms”) govern the provision of digital marketing and related services by GrowthPixel Private Limited (“GrowthPixel”, “we”, “us”, or “our”) to any client who engages our services or accepts a proposal, quotation, invoice, or order from us (“Client”, “you”, or “your”). By confirming a proposal, signing a quotation, making a payment, or otherwise engaging GrowthPixel, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
These Terms apply together with the specific proposal, quotation, or order form issued to you (collectively, the “Agreement”). In the event of any conflict between these Terms and a signed proposal, the signed proposal shall prevail for the specific matter it addresses.
Definitions
“Services”
means all digital marketing and related services offered by GrowthPixel, including but not limited to Search Engine Optimization (SEO), Google Business Profile / Google Maps optimization, Google Ads and other pay-per-click advertising, Meta (Facebook/Instagram) and other social media advertising, social media management, content writing, blog and article creation, landing page creation, website design and development, graphic design, branding, online reputation management, analytics and reporting, and any other service described in the applicable proposal.
“Proposal” / “Quotation”
means the document (in any format, including email) issued by GrowthPixel describing the scope of Services, deliverables, and fees.
“Billing Cycle”
means the monthly period for which Services are provided and billed.
“Scope of Work”
means the specific deliverables and activities agreed in the Proposal.
“Content”
means all text, images, logos, videos, trademarks, data, and material provided by the Client or created for the Client under the Agreement.
- “Third-Party Platforms”
means external services and networks such as Google, Meta, search engines, hosting providers, and software vendors used in delivering the Services.
Scope of Services
GrowthPixel will provide only the Services expressly set out in the applicable Proposal and purchased by the Client. Any service not listed in the Proposal is outside the agreed scope.
GrowthPixel determines the methods, tools, strategy, and means of performing the Services in accordance with its internal Standard Operating Procedures (SOP). The Services may be delivered with the assistance of GrowthPixel’s employees, freelancers, subcontractors, or third-party vendors and partners.
The Services may depend on the timely receipt of information, content, access, credentials, and approvals from the Client. GrowthPixel is not responsible for delays or non-performance caused by the Client’s failure to provide these promptly.
Proposals, Quotations & Engagement
Each Proposal is valid for the period stated in the Proposal, or, if no period is stated, for 15 days from the date of issue. A Proposal is based on the information provided by the Client at the time; any change in requirements or circumstances may result in a revised Proposal and fee.
The engagement commences upon the Client’s confirmation of the Proposal (by signature, email confirmation, or payment). The person confirming the Proposal warrants that they are duly authorised to bind the Client.
Fees, Taxes & GST
The Client agrees to pay the fees set out in the Proposal for the Services. All fees are exclusive of taxes.
Goods and Services Tax (GST) will be charged additionally at the prevailing statutory rate (currently 18%). If the Client is registered under GST, the Client shall provide its GSTIN to enable input tax credit. Whether GST is charged and at what rate shall be determined in accordance with applicable law as reflected in the Proposal and invoice.
The Client is responsible for all taxes, duties, and levies arising in connection with the Services, except for taxes on GrowthPixel’s own income.
Tax Deducted at Source (TDS)
Where the Client is required to deduct TDS, such deduction shall be made at the applicable rate against a valid TDS certificate (Form 16A) issued to GrowthPixel within statutory timelines.
TDS is deducted on the service fee only and does not reduce the GST payable on the gross invoice amount.
Payment Terms & Billing
- Monthly Services are billed in advance. Payment must be made before the commencement of work for the respective Billing Cycle.
- Invoices are issued 5 to 7 days prior to each Billing Cycle and are payable within 7 days of the invoice date.
- Payments may be made via Bank Transfer or UPI (no additional charge). For payments made through a payment gateway or card, the vendor's service charges of up to 5% plus GST will be borne by the Client.
- Time for payment is of the essence.
- Reports and deliverables are shared as per the agreed Scope of Work and service schedule.
Delayed Payment (MSME Protection)
GrowthPixel is a registered Micro/Small Enterprise under the Micro, Small and Medium Enterprises Development Act, 2006 (“MSMED Act”), Udyam Registration No. UDYAM-MH-07-0044017. Payment for the Services is governed by the MSMED Act.
In the event of delayed payment, the Client shall be liable to pay compound interest, with monthly rests, at three times the bank rate notified by the Reserve Bank of India, as mandated under Section 16 of the MSMED Act, in addition to any suspension of Services. This statutory entitlement applies notwithstanding any other interest provision in the Agreement.
Where the statutory MSMED remedy does not apply, overdue invoices shall carry simple interest at 1.5% per month (18% per annum) from the due date until the date of actual payment, as agreed compensation for delayed payment.
MSME delayed-payment disputes may additionally be referred to the Micro and Small Enterprises Facilitation Council (MSEFC) and the MSME Samadhaan portal.
Advertising Budgets & Third-Party Costs
Advertising budgets (Google Ads, Meta Ads, and similar) are separate from and not included in GrowthPixel’s service or management fees.
Advertising budgets are either paid by the Client directly to the platform, or transferred to GrowthPixel in advance before campaign launch. GrowthPixel does not fund advertising spend on behalf of the Client and is not responsible for any platform penalty, suspension, or pause caused by the Client’s failure to fund the budget.
Third-party expenses, including advertising spend, domain registration, hosting, premium tools, software subscriptions, stock assets, plugins, fonts, or any other external cost, are not included in the quoted service fees and shall be borne by the Client.
Onboarding & Setup Fees
GrowthPixel may charge a one-time onboarding, setup, or technology fee to initiate the Services, as stated in the Proposal. Such fees, like all fees, are non-refundable.
Chargebacks & Payment Disputes
If the Client initiates a chargeback, payment reversal, or unjustified dispute on any payment, GrowthPixel may immediately suspend the Services, and the Client shall remain liable for the disputed amount, plus any associated fees, recovery costs, and interest.
Google Ads & Landing Page Requirements
Google Ads and paid-search performance depend directly on a dedicated, fast-loading, policy-compliant landing page. The Client must provide a suitable landing page, or engage GrowthPixel to build one, whether as a separately quoted item or as included in the Proposal where stated.
GrowthPixel is not responsible for poor conversion rates, high cost-per-lead, low Quality Scores, or low return on ad spend caused by landing pages, websites, offers, pricing, or factors outside GrowthPixel’s control.
SEO-Specific Terms
GrowthPixel uses ethical, white-hat optimization methods. Rankings depend on factors outside GrowthPixel’s control, including search-engine algorithm updates, competition, domain age, and content.
GrowthPixel is not liable for ranking drops or penalties resulting from algorithm changes, the Client’s own changes to the website, or prior or concurrent work by the Client or any other vendor. The Client shall not engage another SEO provider for the same website during the engagement without disclosure, as conflicting optimization may harm results.
Rankings for the Client’s own brand or domain name, and paid-search placements, do not by themselves constitute a successful organic result. Organic optimization typically takes several months to show results.
No Guarantee of Results; Performance Disclaimer
GrowthPixel provides the Services on a best-effort basis using professional methods. GrowthPixel does not and cannot guarantee any specific rankings, search positions, traffic, impressions, clicks, calls, leads, conversions, sales, or revenue.
Search engines, advertising platforms, and social networks are Third-Party Platforms controlled by their respective owners. Their algorithms, policies, pricing, and competitive conditions are outside GrowthPixel’s control and may change at any time.
Positioning in organic search, local map listings (Google Maps / Business Profile), and paid placements cannot be guaranteed. Fees are payable for the Services rendered, not for any guaranteed outcome.
Third-Party Platforms & Platform Risk
GrowthPixel is not responsible or liable for the performance, policies, decisions, downtime, or actions of any Third-Party Platform, including the suspension, disapproval, restriction, or removal of any account, listing, ad, or content.
Third-Party Platforms may change their requirements, terms, or algorithms, drop listings, or suspend accounts at their sole discretion. The Client agrees that GrowthPixel shall not be liable for any of the foregoing, and that any work performed by GrowthPixel remains payable regardless of approval or disapproval by any Third-Party Platform.
Click Fraud & Invalid Traffic
GrowthPixel is not responsible for click fraud, invalid clicks, bot traffic, or fraudulent impressions on advertising campaigns, or for any amount billed by a Third-Party Platform in respect of such activity.
GrowthPixel will, where reasonably possible, report suspected invalid activity to the relevant platform, but any recovery or refund for such activity rests with that platform.
Website, CMS, Hosting & Security Disclaimer
Where the Services include website design, development, or maintenance, the Client acknowledges that GrowthPixel may use open-source platforms (such as WordPress and WooCommerce), third-party themes, plugins, and hosting.
GrowthPixel is not liable for faults, incompatibilities, downtime, data loss, vulnerabilities, hacking, malware, or security breaches arising from such third-party platforms, plugins, hosting, or the Client’s failure to maintain updates, backups, or security.
The Client is responsible for hosting, domain registration, and timely renewals, and GrowthPixel is not liable for any loss caused by the expiry or lapse of the Client’s domain, hosting, or third-party subscriptions.
Where GrowthPixel provides hosting on its own server or panel, GrowthPixel will apply reasonable security measures, including standard updates, backups, and access controls. GrowthPixel does not warrant that hosting will be uninterrupted or immune from all threats, and is not liable for breaches, downtime, or data loss arising from zero-day vulnerabilities, third-party software, the Client’s own actions, or causes beyond its reasonable control. Any such liability is subject to the Limitation of Liability clause.
Tracking, Cookies, Retargeting & Call Tracking
The Services may involve tracking technologies such as cookies, pixels, retargeting tags, conversion tracking, and call-tracking or call-recording numbers.
The Client warrants that its website displays a compliant privacy and cookie notice permitting such technologies and any retargeting, and that it has obtained all consents required under the Digital Personal Data Protection Act, 2023 and applicable law. Where call tracking or recording is used, the Client is responsible for any required caller notification.
The Client indemnifies GrowthPixel against any claim arising from the Client’s privacy disclosures or consents.
Email, SMS & WhatsApp Marketing Compliance
Where the Services include email, SMS, or WhatsApp marketing, the Client is solely responsible for ensuring valid recipient consent and compliance with applicable law, including the Telecom Regulatory Authority of India (TRAI) Telecom Commercial Communications Customer Preference Regulations (including DLT registration for SMS) and the Digital Personal Data Protection Act, 2023.
GrowthPixel acts only on the Client’s instructions and data, and the Client indemnifies GrowthPixel against any claim arising from non-compliant marketing lists or messages.
Reporting & Data Discrepancies
Reports are generated from Third-Party Platform and analytics data. Figures may vary between platforms and over time due to attribution models, time zones, bot filtering, and platform updates.
GrowthPixel is not liable for such discrepancies, and reports are provided for the Client’s internal use only.
Account Ownership & Access
All advertising and marketing accounts (including Google Ads, Meta, Google Business Profile, and analytics accounts) shall be owned by the Client. GrowthPixel manages them on the Client’s behalf.
The Client authorises GrowthPixel to access, set up, configure, and manage the Client’s relevant accounts and to act on the Client’s behalf with Third-Party Platforms for the purpose of delivering the Services. On termination, GrowthPixel will hand back access to the Client’s accounts.
GrowthPixel may withhold delivery or transfer of any deliverables, files, reports, and access credentials created or held by GrowthPixel, and may suspend the Services, until all outstanding dues are cleared. Handover of accounts on termination is subject to settlement of all dues.
Standard Operating Procedure (SOP) & Content Workflow
The Services are delivered strictly in accordance with GrowthPixel’s internal Standard Operating Procedures. GrowthPixel does not deviate from its process at the Client’s request, and no changes will be made to GrowthPixel’s internal systems based on Client suggestions.
By way of example, GrowthPixel’s content workflow is: SEO topic research → Client approval → content writing → Client review → revisions (if any) → development → publishing. GrowthPixel does not publish content before Client review.
If content is published and changes are requested thereafter, such changes fall outside the agreed Scope of Work and are chargeable.
Client Responsibilities & Approvals
- Provide timely, accurate, and complete information, content, access, credentials, and advertising budgets required for the Services.
- Review and approve deliverables, drafts, and proofs promptly. If the Client does not respond to an approval request within 3 business days, the deliverable is deemed approved and the workflow proceeds.
- Implement GrowthPixel's recommendations (such as code, content, or configuration changes) in a timely manner where implementation is the Client's responsibility.
- Ensure that all Content and instructions provided are lawful, accurate, and do not infringe any third-party rights.
Acceptable Use & Prohibited Content
GrowthPixel may decline, suspend, or discontinue work, without refund, for any business or Content that is illegal, misleading, defamatory, obscene, adult, abusive, or that violates Third-Party Platform policies or applicable law.
For healthcare and medical clients, the Client is solely responsible for the legality and accuracy of all claims regarding products, services, treatments, and medical outcomes, and for compliance with the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Drugs and Cosmetics Act, 1940, the guidelines of the National Medical Commission, and the Advertising Standards Council of India (ASCI) Code.
Prohibited content and uses include, without limitation: unlawful, fraudulent, or deceptive practices; content harmful to minors; content infringing intellectual property; spam or unsolicited messaging; malware or harmful code; and any other activity that GrowthPixel, at its sole discretion, considers unlawful, unethical, or harmful to its reputation.
Use of AI & Automated Tools
GrowthPixel may use artificial-intelligence and automation tools in researching, creating, optimising, and delivering the Services. The Client remains responsible for reviewing and approving all deliverables before publication. GrowthPixel will not input the Client’s confidential information into any tool in a manner that breaches its confidentiality obligations under these Terms.
Price Revision
For clients on a Minimum Engagement Term, the monthly fee is fixed for that term. GrowthPixel may revise the fee for the next term by giving at least 10 days’ prior written notice before the term renews.
For month-to-month clients (with no Minimum Engagement Term), the fee is not fixed for any guaranteed period. GrowthPixel may revise the fee from any Billing Cycle by giving at least 10 days’ prior written notice before the start of that cycle.
Increases in third-party costs (such as advertising platform fees, premium tools, or software subscriptions) are not part of GrowthPixel’s service fee and may be passed through to the Client with notice at any time.
If the Client does not accept a revised fee, the Client may cancel the Services before the revised fee takes effect, and the existing fee will apply until the end of the current paid Billing Cycle. The Client’s continued use of the Services after the revised fee takes effect constitutes acceptance of the revised fee.
Term, Minimum Engagement & Cancellation
The Services are provided on a recurring monthly basis and auto-renew each month until cancelled in accordance with this clause.
The Minimum Engagement Term (lock-in period) and the Notice Period for cancellation applicable to the Client are as specified in the Client’s Proposal. If the Proposal does not specify them, the default is a month-to-month term with 7 days’ prior written notice before the next Billing Cycle.
During the Minimum Engagement Term, the Client may not cancel the Services for convenience. The Client may cancel during this period only in the event of GrowthPixel’s material breach that remains uncured for 15 days after written notice.
If the Client cancels for convenience during the Minimum Engagement Term, or if GrowthPixel terminates the Services during that period due to the Client’s breach or non-payment, the fees for the remaining months of the Minimum Engagement Term shall become immediately payable as agreed, pre-estimated compensation (liquidated damages) for GrowthPixel’s committed resources and reserved capacity, in addition to any amounts already due.
After the Minimum Engagement Term, the Services continue on a monthly basis, and either party may cancel by giving the Notice Period stated in the Proposal (or, by default, 7 days’ written notice) before the next Billing Cycle.
All notices to cancel must be given in writing by email or WhatsApp to the assigned point of contact. If valid notice is not received and a new Billing Cycle commences, the full fee for that cycle is payable and non-refundable. All payments remain non-refundable in accordance with the Refund Policy.
Termination by GrowthPixel
GrowthPixel may terminate the Agreement at any time, for any reason or no reason, by giving the Client 7 days’ written notice (via email or WhatsApp to the Client’s point of contact).
GrowthPixel may terminate the Agreement with immediate effect, without notice and without liability, if the Client breaches these Terms, delays or fails to make payment, provides unlawful or misleading Content, acts abusively or unprofessionally towards GrowthPixel’s personnel, or engages in any conduct that GrowthPixel considers, at its sole discretion, harmful to its reputation, its other clients, or its working relationship with the Client.
On termination, fees for the current Billing Cycle and any work already performed remain payable and non-refundable. GrowthPixel will hand back access to the Client’s accounts, and the surviving provisions of these Terms continue to apply.
Suspension of Services
GrowthPixel may suspend the Services, in whole or in part, if any payment is overdue, if the Client is in breach of these Terms, or if required to comply with law or a Third-Party Platform. Services will resume only after all outstanding dues, including interest and any reactivation charges, are cleared and the breach is cured.
Insolvency
GrowthPixel may suspend or terminate the Services, without liability, if the Client becomes insolvent, is unable to pay its debts as they fall due, enters insolvency or liquidation proceedings, or makes an arrangement with creditors, and may charge for all work performed up to that date as an immediate debt due and payable.
Refund Policy
All payments are made in advance for the Services and are strictly non-refundable. Payments made for completed work, the current Billing Period, or any advance for an upcoming Billing Cycle that has commenced are non-refundable, irrespective of mid-cycle cancellation, pause, or suspension.
No refunds are provided for SEO, Google Ads, Meta Ads, Google Business Profile, reporting, or maintenance Services, including in cases of Third-Party Platform disapproval, policy violations, or performance not meeting the Client’s expectations, as outcomes depend on factors outside GrowthPixel’s control.
Transition on Termination
On termination, and subject to full settlement of all dues, GrowthPixel will hand back account access and release domains or assets registered on the Client’s behalf within thirty (30) days.
GrowthPixel is not obliged to provide transition assistance, source files, or working files beyond the agreed deliverables, except as a separately quoted item.
Intellectual Property
Ownership of the deliverables created specifically for the Client passes to the Client only upon full and final payment. Until such payment is received, all rights in the deliverables remain with GrowthPixel.
GrowthPixel retains all rights, title, and interest in its own tools, templates, methods, processes, know-how, source frameworks, and SOPs, which are not assigned to the Client. The Client retains ownership of the Content it provides.
If any deliverable is used by the Client before full payment, this constitutes a breach of the Agreement and GrowthPixel reserves all remedies available in law.
Publicity, Portfolio & Showcase Rights
The Client grants GrowthPixel a perpetual, worldwide, royalty-free right to reference the Client’s name, logo, and the work and results delivered (including metrics, screenshots, and case studies) in GrowthPixel’s portfolio, website, social media, advertisements, and other promotional material, across all media now known or later developed. This right survives termination of the Agreement.
Testimonials & Performance Data
Any testimonial, review, or video provided by the Client, and any profile, campaign, or performance data relating to the Client’s account, may be used by GrowthPixel in its marketing and paid advertisements in perpetuity, unless the Client withdraws consent in writing for future use.
Design Credit
Where GrowthPixel designs or develops a website or similar deliverable, GrowthPixel may place a “Designed & Developed by GrowthPixel” credit, with a link to GrowthPixel’s website, in the footer of the deliverable. The Client shall not remove this credit without GrowthPixel’s prior written consent.
Confidentiality
Each party shall keep confidential the other party’s non-public business information disclosed in connection with the Agreement and shall use it only for the purpose of performing the Agreement. This obligation does not apply to information that is public, independently developed, or required to be disclosed by law.
This obligation does not restrict GrowthPixel’s publicity and showcase rights set out in these Terms, which the Client expressly permits as an exception to confidentiality. The confidentiality obligations survive termination.
Data Protection
Each party shall comply with the Digital Personal Data Protection Act, 2023 and other applicable data protection laws. Where GrowthPixel processes personal data on the Client’s behalf, it acts as a data processor on the Client’s documented instructions, and the Client, as data fiduciary, is responsible for obtaining all necessary consents and providing all required notices to data principals.
GrowthPixel will apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. GrowthPixel is not liable for any claim arising from the Client’s instructions or the Client’s own non-compliance with data protection law.
Client Representations & Warranties
The Client represents and warrants that: (a) it owns or has all necessary rights, licences, and consents for all Content it provides; (b) such Content and all claims made are lawful, accurate, and not misleading; (c) the Content does not infringe any intellectual property or other right of any third party; (d) it will comply with all applicable laws and Third-Party Platform policies; and (e) it has full authority and capacity to enter into the Agreement.
Indemnity
The Client shall defend, indemnify, and hold harmless GrowthPixel, its directors, employees, agents, and subcontractors against all claims, demands, losses, damages, costs, and reasonable legal fees arising from or relating to: (a) the Client’s Content, products, or services; (b) any breach of these Terms by the Client; (c) any violation of law or Third-Party Platform policy by the Client; and (d) any infringement of third-party rights by the Content. This obligation survives termination.
Limitation of Liability
To the maximum extent permitted by law, GrowthPixel’s total aggregate liability under or in connection with the Agreement shall not exceed the fees paid by the Client in the one (1) month immediately preceding the event giving rise to the claim.
GrowthPixel shall not be liable for any indirect, incidental, special, consequential, or punitive loss, including loss of profit, revenue, data, goodwill, or business opportunity, even if advised of the possibility of such loss. GrowthPixel shall not be liable for any matter beyond its reasonable control, including the acts or omissions of any Third-Party Platform.
Nothing in these Terms limits or excludes liability for fraud, gross negligence, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.
Limitation Period for Claims
To the extent permitted by law, any claim arising out of or in connection with the Agreement must be raised in writing within six (6) months of the date on which the cause of action arose, failing which the claim is waived.
Integrity of Delivered Work; Third-Party Modifications
If the Client, or any third party engaged by the Client, edits, overwrites, or alters work delivered by GrowthPixel and thereby damages its function, performance, or optimisation, restoring or re-doing such work falls outside the agreed Scope of Work and is chargeable.
It is the Client’s responsibility to keep optimised content and configurations intact. Re-installation or re-optimisation charges may apply where the Client overwrites delivered work.
Non-Solicitation
During the engagement and for 12 months after its termination, the Client shall not, directly or indirectly, solicit, hire, engage, or contract any GrowthPixel personnel, employee, freelancer, or subcontractor for any work, whether for the Client’s business or in any personal or private capacity, and whether through GrowthPixel or directly. Any requirement for such personnel must be raised only with GrowthPixel in writing.
If the Client breaches this clause, the Client shall pay GrowthPixel, as agreed compensation for recruitment, training, and business disruption, a sum equal to 12 months of the relevant person’s engagement cost, without prejudice to GrowthPixel’s other rights and remedies.
Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disaster, fire, flood, epidemic or pandemic, government action or regulation, civil disturbance, strike, war, terrorism, cyber-attack, internet or Third-Party Platform outage, or failure of utilities or telecommunications. Performance is suspended for the duration of the event.
Relationship of the Parties
GrowthPixel provides the Services as an independent contractor. Nothing in the Agreement creates any partnership, joint venture, agency, or employment relationship between the parties. Neither party is liable for the debts or obligations of the other.
Assignment & Subcontracting
GrowthPixel may assign, delegate, or subcontract any of its rights or obligations under the Agreement, while remaining responsible for the delivery of the Services. The Client may not assign or transfer the Agreement without GrowthPixel’s prior written consent.
Communication & Client Delay
The Client shall route all communications regarding the Services through GrowthPixel’s assigned point of contact. If the Client delays in providing inputs, content, access, approvals, or budget, project timelines are extended accordingly and the fees due remain payable without reduction.
Recovery of Costs
In addition to interest on delayed payment, the Client shall bear all reasonable collection, recovery, and legal costs (including advocate’s fees) incurred by GrowthPixel in recovering any overdue amounts or enforcing the Agreement.
Survival
The provisions relating to payment, fees, taxes, delayed-payment interest, intellectual property, confidentiality, publicity and showcase rights, testimonials, indemnity, limitation of liability, non-solicitation, governing law, and dispute resolution survive the termination or expiry of the Agreement.
Notices
All notices under the Agreement shall be given in writing by email (or WhatsApp, where expressly permitted by these Terms) to the parties’ registered email addresses or designated points of contact. A notice is deemed received on the next business day after it is sent.
Electronic Acceptance & Grievance Officer
Acceptance of these Terms by electronic means, including by clicking to accept, email confirmation, or electronic signature, is valid and binding under the Information Technology Act, 2000.
Any grievance relating to these Terms, the Services, or data protection may be addressed to the Grievance Officer at vaibhav@growthpixelagency.com, who will acknowledge the grievance within a reasonable time.
General Provisions
Nothing in these Terms confers any benefit or right of enforcement on any third party. These Terms may be accepted in counterparts, each of which is deemed an original. Section headings are for convenience only and do not affect interpretation. GrowthPixel may set off any amount the Client owes against any amount payable by GrowthPixel.
Entire Agreement, Severability & Waiver
These Terms, together with the applicable Proposal, constitute the entire agreement between the parties and supersede all prior discussions, representations, and understandings relating to the Services.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision shall be replaced by a valid provision of nearest equivalent effect.
A failure or delay by GrowthPixel in enforcing any provision is not a waiver of that or any other provision.
Changes to These Terms
GrowthPixel may update or revise these Terms from time to time.
(a) Minor or operational changes take effect when published, and the version in force on the start date of each monthly Billing Cycle applies to that cycle.
(b) For any material change (including to fees, payment, term, liability, or dispute resolution), GrowthPixel will notify the Client by email or WhatsApp at least 7 days before the change takes effect.
(c) By accepting these Terms, the Client agrees that revised Terms notified in accordance with this clause will automatically apply from their effective date, without the need for a fresh signature.
(d) The Client’s continued use of the Services after the effective date constitutes acceptance of the revised Terms. If the Client does not accept a material change, the Client may cancel the Services by written notice before the change takes effect, and the existing Terms will apply until the end of the current paid Billing Cycle.
The current version is always available at https://growthpixelagency.com/terms-and-conditions/, and the “Last Updated” date reflects the latest revision.
Governing Law & Dispute Resolution
These Terms and the Agreement are governed by and construed in accordance with the laws of India. Subject to the arbitration provision below, the courts at Buldhana, Maharashtra shall have exclusive jurisdiction.
Any dispute, controversy, or claim arising out of or in connection with the Agreement shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement of the parties. Failing such agreement within 30 days of a request, the arbitrator shall be appointed in accordance with the Act. The seat and venue of arbitration shall be Buldhana, Maharashtra, and the proceedings shall be conducted in English. The arbitral award shall be final and binding on the parties. MSME delayed-payment disputes may additionally be referred to the Micro and Small Enterprises Facilitation Council under the MSMED Act, 2006.
Grievance & Contact
For any questions, grievances, or notices relating to these Terms or the Services, the Client may contact GrowthPixel Private Limited at: vaibhav@growthpixelagency.com.
Registered Office: Near Palsiddha Temple, Jijamata Nagar, Ward No. 5, Dongaon, Mehkar, Buldhana – 443303, Maharashtra, India.
Corporate / Correspondence Office: Office No. 12, 2nd Floor, A-Wing, Vishal Nagar, Pimple Nilakh, Pimpri-Chinchwad, Maharashtra – 411027, India.
CIN: U73100PN2023PTC219709 | Udyam Registration No.: UDYAM-MH-07-0044017.
Version History
The current version of these Terms is shown below. Earlier versions, once published, are archived and remain available on request, so the exact terms in force on any past date can be retrieved. The version in force at the date of the Client’s engagement applies to that engagement.
| Version | Effective Date | Summary |
|---|---|---|
| 1.0 | 29 June 2026 | Initial publication of the Terms & Conditions. |
By engaging GrowthPixel Private Limited, confirming a Proposal, or making a payment, the Client acknowledges and accepts these Terms & Conditions in full.